Skip to content

Privacy Policy

Last Updated: 5 August 2026

Welcome to Kai Image Academy Sdn. Bhd. (“Kai Image Academy”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.kaiimage.com (“Website”), register for our courses, contact us, or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • WhatsApp Number
  • Date of Birth (if required)
  • Gender (optional)
  • Address
  • Payment Information
  • Company or Organization (if applicable)

Course Information

  • Course registrations
  • Workshop attendance
  • Student records
  • Certificates earned
  • Portfolio submissions

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Time spent on pages
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process course registrations
  • Confirm workshop bookings
  • Respond to enquiries
  • Provide customer support
  • Send invoices and payment confirmations
  • Issue certificates
  • Improve our website and services
  • Send course updates and promotional offers (with your consent where required)
  • Comply with legal obligations

3. Marketing Communications

With your permission, we may send you:

  • Course promotions
  • Workshop announcements
  • Student events
  • Newsletters
  • Special offers
  • Educational content

You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link or contacting us.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyse website traffic
  • Improve website performance
  • Provide a better user experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

  • Payment service providers
  • Website hosting providers
  • Email marketing platforms
  • Cloud storage providers
  • Government authorities where required by law

These providers are required to keep your information secure and confidential.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no internet transmission is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Deliver our educational services
  • Maintain student records
  • Meet legal and regulatory requirements
  • Resolve disputes

When no longer required, your information will be securely deleted or anonymised.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment providers.

We are not responsible for the privacy practices or content of these external websites.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Restrict processing
  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our courses are generally intended for individuals aged 18 and above. Where younger students enrol, consent from a parent or legal guardian may be required.

11. Compliance with Malaysia’s Personal Data Protection Act (PDPA)

Kai Image Academy Sdn. Bhd. complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia regarding the collection, processing, storage, and protection of personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Kai Image Academy Sdn. Bhd.
Website: www.kaiimage.com
Email: hello@kaiimage.com

By using www.kaiimage.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.